PriPark
Where to?
1300 20 30 40

Parking help

How can we help?

Find answers about meters, EasyPark, monthly parking, notices and your PriPark account.

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Pay-by-plate meter

How do I pay at a meter?

Wake the meter, press Start, enter your vehicle registration, choose your parking time, then tap a card or phone to pay. You can scan the QR code for an e-receipt.

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Do I need to display a ticket?

No. PriPark meters are ticketless and link your payment to your vehicle registration.

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Which payments are accepted?

Contactless Visa, Mastercard, Apple Pay and Google Pay are accepted. Most PriPark locations are cashless.

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Where can I retrieve a receipt?

If you scanned the QR code, save the receipt to your phone. Otherwise visit myparkingticket.com.au with your vehicle registration and parking date.

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What if the meter is unavailable?

Use the pay-via-phone option shown on the site signage or call PriPark for help. Parking must still be paid for while you are on site.

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What if I entered my registration incorrectly?

Call PriPark as soon as possible. Small, obvious typing errors may be identifiable, but the correct number plate is your responsibility.

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EasyPark app

How do I start a casual session?

Download EasyPark, register your vehicle and payment details, enter the area code shown on the car park signs, choose your time and press Start.

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Can I extend my parking session?

Yes. While the session is active, open EasyPark and tap Extend, subject to the site’s maximum stay and conditions.

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How do I know payment worked?

The EasyPark app will show an active session. PriPark checks the linked vehicle registration, so there is nothing to display.

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Which cards does EasyPark accept?

EasyPark accepts major credit and debit cards, including Visa, Mastercard and American Express.

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Who helps with app or receipt problems?

EasyPark manages app support. Call 1300 73 40 70 or use the in-app help function for technical issues, receipts and account queries.

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Monthly parking

How do I apply for monthly parking?

Open the PriPark location you want and use its monthly registration link. Applications are submitted for a specific car park.

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When will I be charged?

You are charged only after the monthly parking application is approved. Reminder emails are sent before monthly billing.

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Which cards are accepted?

PriPark monthly parking accepts Visa and Mastercard.

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Is the payment gateway secure?

PriPark uses a PCI-certified Level 1 payment gateway, the highest service-provider certification level in the payments industry.

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How will a charge appear?

Most banks show PRIPARKSA or PriPark via PriPark on the statement.

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Can I register more than one vehicle?

Yes, but you must select the correct vehicle for the booking in My Account, My Bookings, Edit.

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How do I end monthly parking?

Send the request in writing through the contact form or email enquiries@priparksa.com.au so PriPark can process it correctly.

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Why can’t I see My Bookings?

Your monthly application may still be awaiting approval. The option appears after approval.

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Notice of claim

How do I appeal a notice?

Submit the appeal at parkingcollectionservices.com.au within the stated timeframe. Valid first-time appeals are often considered as warnings.

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Why does PriPark monitor parking?

Monitoring and licence plate checks help keep bays available for the customers and businesses relying on the site.

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What happens if I do nothing?

Additional charges may apply after 21 days. Appeal or pay early so the matter can be addressed.

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I do not know my notice number

Request it through the Parking Collection Services contact page.

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General parking questions

When must casual parking be paid?

Pay immediately on arrival using the method advertised at the gateless car park.

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Can I get a refund if I leave early?

Refunds are not available. EasyPark lets you stop a session early to avoid overpaying in future.

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Where can I find my parking history?

EasyPark sessions are under Activity, meter receipts are at myparkingticket.com.au, and monthly activity is under My Parking in your PriPark account.

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Can I arrange long stays or vehicle storage?

Yes, subject to arrangement. Contact PriPark with the location, vehicle and required dates.

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Is there a better option for regular parking?

Monthly parking or a tailored arrangement may offer better value for frequent parkers.

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What is parking validation?

A participating business may provide discounted or complimentary parking for its customers or staff.

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Is PriPark South Australian?

Yes. PriPark SA is locally based, works with local landowners and communities, and has operated since 2009.

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What does PriPark mean?

PriPark is short for Private Parking and reflects the company’s focus on managed off-street parking.

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Why are the car parks cashless?

Cashless parking is faster and more reliable, and app payments can support remote extension or an early stop.

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How do I report an emergency or damage?

Call 000 or 131 444 for emergencies or illegal activity. Report property damage to enquiries@priparksa.com.au.

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Can I suggest a safety or signage improvement?

Yes. PriPark reviews customer feedback about safety, signage and usability.

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Does PriPark work with landowners?

Yes. PriPark provides tailored parking management and technology services for landowners and businesses.

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Before you park

Four things to know

1

Pay when you arrive

Most PriPark car parks are gateless. Pay on arrival using the method shown on site.

2

No ticket required

Your cashless payment is linked to your vehicle registration, with nothing to display.

3

Your number plate matters

Enter and select the correct vehicle registration whenever you pay or book.

4

Parking is monitored

Monitoring helps keep bays fairly available for customers and nearby businesses.

Still need help?

Talk with the PriPark team

Call 1300 20 30 40 or send the location, time, number plate and payment details through the contact form.

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