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Alicia, founder and support coordinator at Navigator In Reach

NDIS support coordination · Adelaide and Australia wide

Your support coordinator.

We've got you from here.

Your plan, your goals, your pace. We sit down with you, make sense of your funding together and follow up with your providers. We agree on the next step with you.

  • Registered NDIS provider 4053371270
  • Woman-owned, Adelaide based
  • We reply within one business day
Registered NDIS provider
Reg. 4053371270
Woman-owned & operated
Local Adelaide team
Adelaide based
Online Australia wide
ABN
78 683 888 020

As featured in

Channel 10 News5AA AdelaideNova AdelaideClick Media

Support coordination that solves real problems

A clear route through the parts that feel stuck

You bring the questions. We work through the next steps with you, from understanding your plan to following up a provider.

  1. 1

    Understand your plan

    We sit down with you and work through your funding, the conditions in your plan and the questions you want answered.

  2. 2

    Find providers who respond

    We check availability, compare suitable options with you and follow up the calls that would otherwise sit on your list.

  3. 3

    Plan the support you need

    We look at the support you need and the funding available, including funding periods and costs already agreed. Useful support comes first.

What we do

Support coordination that fits your life

We work with you in Adelaide and across SA, with phone and video coordination available Australia wide.

Support Coordination

Understand your plan, connect with providers who respond, and keep your budget on track. Ideal if you want help making your funding work without the admin headache.

  • Plain-English breakdown of your plan
  • Vetted providers across SA
  • Budget tracking and review prep
NDIS participants working through their plans with a support coordinator

Clear choices, coordinated around your life.

Referring an NDIS participant?

Participants, families, plan managers, LACs, allied health teams and hospital staff can send a consent-based referral and supporting documents through our dedicated referral pathway.

Refer a participant
Illustration of two women talking through a plan together
Room for your questions.
Support starts with a conversation, at your pace.

Why participants choose us

Support coordination that feels human and follows through

You work with people who know your situation, explain the choices and keep you updated.

Plain English, no jargon

You can ask the same question twice. We take the time to explain your plan and check anything that needs a clearer answer.

Provider choices, explained

We check what providers offer, ask about availability and help you compare them. You choose who feels right for you.

Budget tracking that makes sense

We work through your available funding and agreed costs with you, so you can see what needs attention before making new commitments.

Beyond just the NDIS

When a question belongs with health, housing, education or employment services, we help you find the right contact and follow up.

Local team, real support

Our team is based in Adelaide. We agree who your coordinator is, how you stay in touch and what happens when they are away.

Know how we work

We explain the work, costs and contact arrangements before you decide. You have time to read the agreement and ask questions.

How it works

Getting started is simple

Start with a conversation. We explain the service, check our availability and agree on the next step with you.

  1. 01

    Tell us what support you need

    Tell us what is happening in your own words. Alicia or our team will contact you within one business day to talk it through.

  2. 02

    Decide if it is a good fit

    We discuss your needs, our availability and the costs before you decide. Take the time you need to see whether we fit.

  3. 03

    Start using your plan

    We agree on the first priorities, work through your plan and start the tasks you want support with. You know what happens next.

A simple first step

Ready to get support?

Tell us what would make life easier. Alicia or a member of our team will review your enquiry and contact you within one business day. No pressure, and you decide if it is a good fit.

Call us

(08) 7134 2560

Email

hello@navigatorinreach.com

Phone hours

Mon to Fri, 9am to 5pm

Plus any time, any day by arrangement

Registered provider

NDIS 4053371270

Common questions

Still deciding if support coordination is right for you?

We agree on the work and rates with you before starting. Eligible coordination is charged to the coordination funding in your plan. We check what is available and explain any limits with you on a free intro call.

If arranging supports, understanding funding or following up providers is taking more time than you want, coordination may be useful. We talk through what you need and whether our service fits. You don't need a coordinator just because you have a plan.

We start with a free 20-minute intro call. Bring the questions you have now. We discuss your needs and our availability, then explain the costs and agreement before you decide whether to work with us.

We're based in Adelaide, arrange visits across South Australia and offer coordination by phone or video Australia wide. We discuss the practical arrangements and any travel costs before agreeing to meet.

Yes. Navigator In Reach is registered for Support Coordination, registration number 4053371270. You can ask us for our registration details before choosing us.

Didn't find your answer? Call (08) 7134 2560 or tell us what support you need.

Ready to make sense of your NDIS plan?

Bring the question you are stuck on. We talk through your plan, explain our service and work out the next step with you.

Free intro call • Appointments by arrangement • We check your coordination funding with you