Make sense of your NDIS plan, and actually use it.
If your plan feels like it is written in another language, you are not alone. We are Navigator In Reach, registered support coordinators in Adelaide who help you understand your funding, find providers who call back, and make sure nothing is left on the table at review time.
Your application is private and goes straight to Alicia and our team. We reply within one business day.
- Registered NDIS provider
- Reg. 4053371270
- Woman-owned & operated
- Local Adelaide team
- Servicing all of SA
- In person & remote
- ABN
- 78 683 888 020
As featured in
Support coordination that solves real problems
We focus on what actually keeps you up at night
We are registered NDIS providers based in Adelaide serving all of South Australia. We do not hide our policies or surprise you with fees. We solve the three problems we hear about most.
Understand your plan
Confused about what you can claim or how Support Coordination fits into your plan? We break your funding down into plain English so you know exactly what is available and how to use it.
Find providers who respond
Tired of calling providers who never call back? We connect you with vetted providers across South Australia who have capacity, understand your needs, and actually follow through.
Use your funding before it expires
Worried your plan is sitting unused with a review coming up? We help you identify the supports you need, track your budget, and make sure you are claiming everything you are entitled to.
What we do
Support coordination that fits your life
Navigator In Reach is a registered Support Coordination provider helping participants across South Australia make their plans work.
Support Coordination
Understand your plan, connect with providers who respond, and keep your budget on track. Ideal if you want help making your funding work without the admin headache.
- Plain-English breakdown of your plan
- Vetted providers across SA
- Budget tracking and review prep
Referring an NDIS participant?
Participants, families, plan managers, LACs, allied health teams and hospital staff can send a consent-based referral and supporting documents through our dedicated referral pathway.
Why participants choose us
Support coordination that works differently
Here is what being a Navigator In Reach participant actually feels like.
Plain English, no jargon
We explain your plan the way a friend would, not a bureaucrat. You will always know what you can claim, how much is left, and what your options are.
Providers who actually respond
We only connect you with providers we have vetted. If they ghost participants or deliver poor service, they are not on our list.
Budget tracking that makes sense
Know exactly where your funding is going, what you have spent, and what to sort before your review. No spreadsheet required.
Beyond just the NDIS
Need an occupational therapist or employment support? We connect you across health, housing, education, and employment so everything works together.
Local team, real support
Based in Adelaide, supporting all of South Australia. You work with the same coordinator who knows your situation, not a rotating call centre.
Transparency over gatekeeping
Our policies, forms, and service agreements are published openly in our Open Library. Nothing hidden, no surprises, no fine print.
How it works
Getting started is simple
No long forms, no run-around. Just a friendly conversation and a clear path forward.
- 01
Tell us what support you need
Complete a short application in your own words. Alicia or our team will contact you within one business day. No pressure and no obligation.
- 02
Decide if it is a good fit
We explain exactly how we can help. If we are right for you, we set up a quick onboarding. If not, that is completely fine.
- 03
Start using your plan
We review your plan, connect you with responsive providers, and keep your funding on track. You can be up and running within a week.
Areas we serve
Local to Adelaide, here for all of South Australia
In-person support across Adelaide metro, the Hills, the Fleurieu, the Barossa, and regional SA. Remote support by phone and video anywhere in the state.
NDIS guides
Plain-English answers to your NDIS questions
Free guides written by support coordinators, not marketers.
Getting Started
How to Apply for the NDIS: A Step-by-Step Guide
A clear, step-by-step guide to applying for the NDIS in South Australia: eligibility, your access request, the evidence you need and what happens next.
Read guideSupport Coordination
How to Choose a Support Coordinator: A Checklist
A practical checklist to choose a support coordinator in SA: questions to ask, red flags to watch for, and how to spot a conflict-free coordinator.
Read guideGetting Started
What Is NDIS Support Coordination? A Simple Guide
Wondering what support coordination is? Learn how an NDIS support coordinator helps you understand your plan, find providers and make your funding work.
Read guideA simple first step
Ready to get support?
Tell us what would make life easier. Alicia or a member of our team will review your application and contact you within one business day. No pressure, and you decide if it is a good fit.
Call us
(08) 7134 2560
hello@navigatorinreach.com
Phone hours
Mon to Fri, 9am to 5pm
Plus any time, any day by arrangement
Registered provider
NDIS 4053371270
Common questions
Still deciding if support coordination is right for you?
Support coordination is funded by the NDIS and comes out of your Capacity Building budget, not your Core or Capital supports. If you have this funding in your plan, there is no out-of-pocket cost to you. Not sure if you have it? We can check your plan together on a free intro call.
You might benefit from support coordination if you are confused about what you can claim, struggling to find providers who respond, not using your funding, or feeling overwhelmed by the paperwork. It is there to make things easier, not add another layer. If you are managing well on your own, we will tell you honestly.
We start with a free 20-minute intro call to understand your situation, your goals, and what is frustrating you about your plan. There is no pressure. We explain how we can help and you decide if it is a good fit. If you would like to work together, we book a proper onboarding session to go through your plan in detail.
We are based in Adelaide and provide in-person support across South Australia, and we work remotely with participants throughout the state and beyond. Whether you prefer to meet face to face, talk on the phone, or chat over video, we work the way that suits you best.
Yes. Navigator In Reach is a registered NDIS provider (Registration Number 4053371270) for Support Coordination. We meet the NDIS Practice Standards, hold appropriate insurances, and undergo regular audits to keep our registration.
Didn't find your answer? Call (08) 7134 2560 or tell us what support you need.
Ready to make sense of your NDIS plan?
Whether your plan just arrived or your review is coming up, we help participants across Adelaide and South Australia actually use their funding. No jargon, no run-around.
Free, no-obligation chat • We work around your schedule, not just 9 to 5 • Funded by your NDIS plan