Support coordination is funded by the NDIS and comes out of your Capacity Building - Support Coordination budget, not your Core or Capital supports. If you have this funding in your plan, there's no out-of-pocket cost to you. Not sure if you have support coordination funding? We can check your plan together in a free intro call.

You might benefit from support coordination if you're confused about what you can claim, struggling to find NDIS providers who respond, not using your funding, or feeling overwhelmed by the paperwork. Support coordination is designed to help you understand and use your NDIS plan - it's there to make things easier, not add complexity.

We start with a free 20-minute intro call to understand your situation, goals, and what's frustrating you about your NDIS plan. There's no pressure - we'll explain how we can help, you decide if it's a good fit. If you'd like to work together, we'll schedule a proper onboarding session to review your plan in detail and start connecting you with the right providers.

We're based in Adelaide and provide in-person support across South Australia, but we also work remotely with NDIS participants throughout SA and other states. Whether you prefer face-to-face meetings, phone calls, or video chats, we work the way that suits you best.

Yes, NIR | Navigator In Reach is a registered NDIS provider (NDIS Registration Number 4053371270) for both Support Coordination and Specialist Support Coordination. We meet all NDIS Practice Standards, hold appropriate insurances, and undergo regular audits to maintain our registration.

Support Coordination helps you understand and use your plan, connect with providers, and track your budget. Specialist Support Coordination is for higher-risk or more complex situations involving crisis planning, multiple agencies, or significant life transitions. Your NDIS plan will specify which level of coordination you're funded for. If you're not sure which you have or need, we can help figure that out.

The best time is as soon as you get your NDIS plan, so you can use your funding from day one. But it's never too late - we help people at any stage, whether your plan just arrived, you're mid-year and stuck, or your plan review is coming up and you need to prepare. The important thing is getting support when you need it.

We focus on three things: plain English (no NDIS jargon), responsive providers (we only connect you with people who actually call back), and budget transparency (you always know where your funding is going). We're also based in Adelaide, so you're working with a local team who understands South Australia services and communities.