NIR -Navigator In Reach Terms of Service
Welcome to Navigator In Reach (NIR)! We’re excited to have you here and want to ensure you understand how our website, services, and AI chatbot work. By using our website (www.navigatorinreach.com), you agree to these Terms of Service.
1. Who We Are
At Navigator In Reach (NIR), we provide open-source NDIS support coordination and resources to empower participants and providers. Our goal is to make the NDIS more accessible, transparent, and participant-focused.
2. Your Privacy & Data
No Data Retention – NIR does not retain or store your personal data beyond what is necessary for communication. We only keep the details you voluntarily provide to contact you back.
No AI Tracking – Our AI chatbot does notstore, track, or sell your conversations. It is designed purely to provide instant, anonymous answers to NDIS-related questions.
Your Choice – If you choose to submit a contact form, email, or message, we only use that information to respond to your inquiry. We do not sell, share, or misuse your data.
3. AI Chatbot & Support Services
Free, Anonymous Assistance – Our AI chatbot is available 24/7 to provide instant NDIS guidance. No login or registration is required.
Not a Substitute for Professional Advice – While our AI is trained on reliable NDIS information, it should not replace professional advice from an NDIS expert, support coordinator, or legal advisor.
No Stored Conversations – Every chat session is temporary, and nothing is stored or linked to personal data.
4. Website Usage & Content
Open-Source Materials – All policies, templates, and documents provided by NIR are open-source and can be freely used, modified, or adapted.
Respectful Use – You agree not to misuse or modify NIR materials for fraudulent, misleading, or unlawful purposes.
No Guarantees – While we strive to provide up-to-date and accurate information, NIR is not responsible for errors, outdated content, or misinterpretations.
5. Limitation of Liability
Use at Your Own Risk – NIR provides information and resources "as is" with no warranties. We are not liable for any outcomes resulting from the use of our services or materials.
Third-Party Services – If you choose to engage with external NDIS providers recommended by NIR, we are not responsible for their services, contracts, or agreements.
6. Changes to These Terms
We may update these Terms of Service from time to time. If changes occur, we will update the date below. Continued use of our website means you accept these updates.