NDIS Support Coordination in Adelaide

Welcome to NIR Navigator In Reach – your South-Australian, people-first partner for NDIS support coordination. Our qualified support coordinators help you understand your plan, connect with trusted providers and build the confidence to steer your own supports, wherever you live in Greater Adelaide or regional SA.

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What Is NDIS Support Coordination?

Decode your NDIS plan and budgets
Link you with community, mainstream and registered services
Coach you to manage providers, solve problems and grow independence


1 Support Connection | $80.06 | Light guidance to kick-start a new plan
2 Coordination of Supports | $100.14 | Ongoing coaching, service design and monitoring
3 Specialist Support Coordination | $190.54 | Complex or high-risk situations led by a qualified practitioner

*Price limits effective 1 July 2025; remote/very-remote multipliers may apply.

Channel 10 Spotlight — NIR’s AI Assistant Revolutionises NDIS Coordination

When Channel 10 News showcased NIR Navigator In Reach, it confirmed our belief in participant-driven, tech-smart support coordination. Our complimentary NDIS AI Assistant now provides real-time answers, preserves plan funds, and hands back choice and control to people across South Australia. No fees, no barriers—just people-first support. Watch the segment to see how we’re making NDIS coordination faster, clearer and more equitable.

Our Support-Coordination Services

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Support Coordination (Level 1 & 2)

We help you understand, manage, and maximise your NDIS plan while making sure every support is working for YOU.

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Specialist Support Coordination (Level 3)

For more complex situations, our Specialist Navigators provide high-level support and advocacy to help you overcome challenges.

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Psychosocial Recovery Coaching

For participants with a psychosocial disability, blending lived and professional experience to keep you engaged even when symptoms spike.

Looking for a transparent, forward-thinking provider? Get in touch!

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Why Choose NIR Navigator In Reach?

Local & independent – proudly SA-owned with coordinators who know Adelaide’s north, south, hills, Fleurieu and beyond.
Transparent pricing – no hidden extras; you see every minute we work for you.
Qualified team – accredited support coordinators, allied-health-trained specialists and lived-experience mentors.
Outcome-driven – we set measurable goals and celebrate each milestone together.
24/7 AI answers – our orange chat bubble never sleeps, so neither do your questions.

Our Five-Step Process

  • Listen – free discovery call to map goals and pain points.

  • Plan Mapping – we decode your NDIS plan, budgets and rules.

  • Connect – introductions to vetted supports “near me” across Adelaide.

  • Coordinate & Monitor – scheduling, budget checks and fast problem-solving.

  • Build Capacity – skills coaching so you can gradually take the driver’s seat.

Frequently Asked Questions

  • Yes. If it’s in your Capacity Building budget, you can choose us – whether you’re NDIA-managed, plan-managed or self-managed.

  • Absolutely. Our mental-health coaches combine lived and professional experience to keep you moving forward.

  • Within 48 hours for most metro referrals; under one week for rural SA.

  • Yes – NDIA-requested reports are included in your funded hours. As long as there is sufficient funding left in your plan.

Service Areas

We travel to the CBD, Salisbury, Gawler, Elizabeth, Mawson Lakes, Prospect, Port Adelaide, Glenelg, Marion, Noarlunga, Happy Valley, Mount Barker, the Adelaide Hills, Victor Harbor, the Barossa and everywhere in between. Rural South Australians can work with our support coordinators via secure video and our client portal.