The first step is to contact an NDIS partner or the NDIA and talk about your situation. You don't need to understand every part of the scheme before asking how to apply.
They explain the current access requirements and help you work out what information to gather.
Check the access requirements
Age, residence and disability or early-intervention requirements apply. You generally need to be under 65 when you apply, live in Australia and meet the citizenship or eligible residency rules.
A diagnosis alone doesn't tell the whole story. The NDIA considers the relevant access criteria and how disability affects everyday activities. Use the official eligibility information for your circumstances.
For a child younger than nine, an early childhood partner is the usual starting point. Our early childhood guide explains that pathway.
Find your contact
Use the NDIS office finder or call 1800 800 110. Ask which partner or office is right for your address and whether you can meet by phone, video or in person.
You can ask for an interpreter or bring a person you trust. Tell the team about any communication or access arrangements that would help.
Gather evidence that explains your daily needs
Ask your treating professionals what evidence they can provide against the access requirements. Reports should explain the relevant condition, its impact and the support you need, rather than only naming a diagnosis.
Use specific, accurate examples from your daily life. Keep copies of reports and check whether more information is needed before paying for additional assessments.
Submit through the official route
Follow the current NDIS application steps. Your partner can explain the forms and submission options.
Keep a copy of the completed application and confirmation it was received. If the NDIA asks for more information, note exactly what is needed and the due date.
When a decision arrives
Read the letter and ask for anything unclear to be explained. If you're approved, the next steps concern your plan and supports. If you disagree with a reviewable decision, check the review process promptly.
Support coordination isn't automatically included with NDIS access. Once you have a plan, we discuss whether our service fits the funding and help you need. You're welcome to get in touch.
