Open Library
Service Agreements
We want the people we work with to feel informed, in control, and confident right from the start. That is why we share the service agreements and contracts we use.
A service agreement sets out the supports you have asked for, how they will be delivered, and how they are funded from your plan. Seeing ours up front means there are no surprises and no fine print to decode later.
If anything in an agreement is unclear, we will always talk it through with you in plain English before you sign.
What's in this folder
- Participant service agreement
- Schedule of supports
- Plain-English summary of terms
- Cancellation and change terms
Want a copy?
We are happy to share these documents. Get in touch and we will send through the current versions, or talk you through anything you would like to understand.
Transparency you can act on
If you like how openly we work, book a free call. We will bring the same clarity to your plan.
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